Satisfaction to the maximum: Leading Spanish agent comes highly recommended
- 100% of Taylor Wimpey España customers would recommend to a friend (Taylor Wimpey España)
- Recommendations from family, colleagues and friends ranked most trustworthy information source (Nielsen)
- 74% of consumers identify word-of-mouth as key influencer (Ogilvy, Google and TNS)
The most recent figures released by Taylor Wimpey España highlight the success of their renowned customer service, with 86.7% of customers noting that they were very satisfied with the process in November 2015. This figure remained in the high 80s, month to month throughout 2015, emphasising the steadfast nature of Taylor Wimpey España’s customer satisfaction levels.
Another outstanding statistic uncovered by the latest figures is that last year 100% of Taylor Wimpey España customers would recommend them to a friend. According to a survey conducted by Nielsen, 84% of consumers say they either ‘completely’ or ‘somewhat’ trust recommendations from family, colleagues, and friends about products. This ranks these recommendations as the most trustworthy information source.
A joint study constructed by Ogilvy, Google and TNS revealed that 74% of consumers identify word-of-mouth as a key influencer in their purchasing decision. This shows just how essential customer recommendations are to any business and Taylor Wimpey España’s 100% success rate in this area suggests that a very positive year lies ahead.
Marc Pritchard, Sales and Marketing Director for Taylor Wimpey España, is immensely proud of the company’s track record for customer satisfaction, he explains,
“It is extremely important to us that our customers feel like they are being supported through every stage of the buying process, including remaining approachable and accommodating even after the sale has been completed and the property is being used. Our expert customer services team is currently expanding, with a real focus on ensuring that each individual customer feels the benefits of buying their Spanish property with Taylor Wimpey España.”
Anthony and Maria from London, recently purchased a holiday home with Taylor Wimpey España on Spain’s beautiful Costa del Sol and were extremely pleased with the service they received. They explain,
“All members of the Taylor Wimpey España sales and administration team were most helpful and their willingness to take a flexible approach to accommodating our requirements meant that our experience was very satisfying. The legal formalities were handled promptly and efficiently, which helped to avoid the stress that often occurs when purchasing a property, particularly when buying abroad.”
One of Taylor Wimpey España’s exclusive residences on the inviting Costa Blanca is Brisas de Alenda Golf. This private complex of key ready, three bedroom townhouses is located in a peaceful area adjacent to the Alenda Golf Course, whilst the beautiful beaches of Alicante and Alicante’s international airport are just 15 minutes away.
Starting from €155,000+VAT, all the Brisas de Alenda Golf townhouses have fully-furnished kitchens, air-conditioning and fitted wardrobes. Each property is split across 2 storeys with 2 bathrooms and 1 additional toilet, as well as a terrace, private garden area and parking space.
Perfect for all day dining, the terraces are either surrounded by the spectacular Sierra de las Aguilas Mountains, or the stunning views over the golf course, to which some of the properties have direct access. Other onsite facilities include a communal swimming pool and club house as well as a gym, bar and restaurant.
For more information, contact Taylor Wimpey España on 08000 121 020 or visit www.taylorwimpeyspain.com for more information. If you reside outside of the UK you will need to call +34 971 70 69 72.